Umetsuki Information Center
Have questions about our store? Check the FAQs to find things you might have questins about.
FAQ
How long will it take for my order to arrive?
- All orders take about 1-3 days to process
- U.S. domestic orders will take about 3-7 business days after your order has been shipped.
How do I track my order?
- A conformation email will be sent after your order is placed.
- Once the order has been processed, an additional email with tracking details will be sent to the same email.
How do I change or cancel my order?
- Your order can be changed or canceled as long as the items have not been shipped. Please contact us here to adjust your order.